Refund policy
At WAKE Beauty, we are committed to providing high-quality, handcrafted skincare products made with care and intention. Due to the personal nature of our products and for hygiene and safety reasons, all sales are final. We do not accept returns, exchanges, or offer refunds once an order has been processed or shipped. This policy ensures the integrity, safety, and quality of every product we deliver to our customers.
If your order arrives damaged or you receive an incorrect item, please contact us within 48 hours of delivery with your order number and clear photos of the issue. We will gladly review the matter and work toward an appropriate resolution. We appreciate your understanding and thank you for supporting WAKE Beauty.